Privacy Policy

This privacy policy describes how we, VEMM, collect, use, and protect your personal data when using our website and the services we offer. By accessing our website or using our services, you agree to the collection and use of your personal data in accordance with this policy.

1. Data Controller

The data controller is VEMM, located at 57 RUE HUBERT DELISLE 97430 - LE TAMPON. You can contact us by email at contact@vemm-reunion.org or by phone at +262 692 76 22 90.

2. Information We Collect

We collect personal information that you provide directly to us through our website, including:

• First and last name
• Email address
• Phone number
• Postal address
• Data related to your preferences and interactions with our website (e.g., donations, event registrations, etc.)

3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

• Managing your registration as a volunteer or beneficiary of our services
• Managing donations made on our website
• Sending newsletters and information about our humanitarian actions (with your prior consent)
• Managing interactions with you and following up on your requests
• Conducting statistical analyses to improve our services

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Consent: You have given your explicit consent for the processing of your personal data (e.g., when registering as a volunteer or subscribing to our newsletter)
• Contract performance: Processing is necessary for the performance of a contract to which you are a party (e.g., for processing your donations or organizing events)
• Legitimate interest: We have a legitimate interest in processing your data to manage our activities and improve our services.

5. Sharing of Information

We do not share your personal data with third parties for commercial purposes. However, we may share your information with service providers who assist us in managing our activities (e.g., payment processing, sending communications). These service providers are contractually obligated to respect the confidentiality and security of your data.

6. Your Rights Regarding Personal Data

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: You have the right to obtain a copy of the personal data we process about you.
• Right to rectification: You may request the correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request the deletion of your personal data, subject to legal or contractual retention obligations.
• Right to restriction of processing: You may request to limit the processing of your data in certain cases.
• Right to object: You may object at any time to the processing of your personal data for direct marketing purposes.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us at contact@vemm-reunion.org or by postal mail at 57 RUE HUBERT DELISLE 97430 - LE TAMPON.

7. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. The retention criteria vary depending on the type of data and legal obligations, particularly for managing your donations or memberships.

8. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypting sensitive data during transmission on our website.

9. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. A cookie is a small file placed on your device that allows our site to recognize you on your next visits. You can configure your browser to reject cookies, but some features of the site may not function properly without them.

10. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page, along with the date of the last update. We encourage you to check this page regularly to stay informed on how we protect your personal data.

Last updated: November 18, 2024

11. Contact

If you have any questions regarding this privacy policy or wish to exercise your data protection rights, you can contact us:

• By email: contact@vemm-reunion.org
• By phone: +262 692 76 22 90
• By mail: 57 RUE HUBERT DELISLE 97430 - LE TAMPON